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Frequently Asked Questions

- Postage information

- What Is Airsoft?
- What Is Airsoft Not?
- What is Airsoft game play like?
- Where can I play airsoft?
- Does Airsoft hurt?
- How much does Airsoft cost?
- Can I purchase an airsoft gun?
- Is Airsoft legal in my country?
- What Airsoft guns are available?
- Are Airsoft guns suitable for children?
- Do Airsoft guns include batteries?
- Which BBs should I use?
- How accurate are Airsoft guns?
- What happens if my gun goes wrong?
- What is a HOP Up Unit?
- What protective gear do I need to play?
- Do the prices listed include VAT?
- What payment methods do we accept?
- Our Pre order conditions (10% Discount)
- Phone and internet returns policy

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Originally developed as a forces training aid, Airsoft skirmishing has evolved into a popular military simulation game utilising 1:1 exact replicas of real world firearms that fire 6mm plastic BBs at a range of up to 40 meters in full automatic mode.

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Airsoft guns are designed for skirmish play and display purposes only. They are made soley to fire 6mm plastic BBs and are essentially toys. They will not fire metal projectiles and certainly cannot be converted to fire anything aside from plastic BBs. You can find more information on the regulation of Airsoft in the UK here

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Airsoft skirmishing can be compared to paintballing, but with less mess, much cheaper ammunition and much more realism. It is an honesty based system where a hit player will call him/herself out whilst being monitored by game marshals. Game styles can vary according to the skirmish site attended. Sites have been set up in woodland areas, disused airfields, wartime bunkers and even a retired shopping mall. Game scenarios can vary from simple capture the flag/ last man standing games to tactical realism based missions such as VIP rescue, bomb defuse complete with props.

Shown: The Mall by First & Only

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Wolf Armouries offers London’s only Airsoft skirmish site at Bunker 51 located just 20 minutes from the heart of London.

Click here for Bunker 51 information

Most UK skirmish sites can be found on the UKARA website and are fully insured:

Click here for more information

You can also check Airsoft Map for sites around the UK on Google Maps.

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The power of Airsoft guns are limited to 1J in the UK. This is approximately 328 fps with a 0.2g BB. Generally speaking, BBs hurt less than paintballs as they weigh a lot less. It is often recommended that players wear full face protection, with some sites allowing players to use glasses only at their own risk. There are also optional gloves, vests, helmets and knee pads available.

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The running cost of Airsoft is generally very cheap when compared with paintballing. A bottle of 3000 BBs will cost roughly £8 with only batteries needing to be charged to power the gun. Skirmish site fees will generally be around £25 to play if you own a gun, or around £45 if you wish to rent a gun and mask. Renting is a great way to try the game out before deciding whether or not it is right for you.

If you choose to buy your own equipment, an electric gun and running accessories will be around £150-200, after which you just have to buy BBs and charge batteries to play.

You can find a beginners equipment guide here:

Click here for more information

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If you are over 18, you may purchase any non realistic transparent or brightly coloured gun without restriction.

Click here for more information.

By law, realistic Airsoft guns can only be sold to Airsoft skirmishers. To ensure retailers of this, the UKARA (United Kingdom Airsoft Retailer’s Association) operates a national data base to allow the simple, safe and secure purchase of Airsoft guns, and most importantly, the preservation of the sport from being outlawed.

In brief, to become registered as a UKARA player, you need to play at an Airsoft skirmish site 3 times, with a waiting period of 2 months from the first game.

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The legality or Airsoft varies between country. You need to check with your local government whether Airsoft, the importation of Airsoft items or the ownership of Airsoft products is legal. Click here for more information.

If you choose to visit us while you are in London, you can purchase an Airsoft gun and have it shipped directly abroad.

Regrettably, we are unable to offer warranty on international orders, please keep this in mind before ordering.

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There is a huge and ever growing range of Airsoft guns to choose from, ranging from World War 2 period replicas to ultra modern newly fielded rifles such as the SCAR. The majority of skirmishing rifles are electric powered, and are simple, effective and cheap to run. They work by a motor driven gearbox which uses a cylinder system to compress air and propel the BB. Other guns include shotguns, rifles and pistols which can be electric, spring or gas powered. Click here for more information

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Due to their low power, reliability, easy of use and weight Airsoft Replicas are ideal for teaching children gun awareness. However they should be treated as real-guns, and children should be supervised by an adult while using them and must wear all the correct safety equipment. Wolf Armouries will not sell a gun to anyone under the age of 18. We do not recommend that children under the age of 14 should use airsoft replicas.

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Airsoft guns fire a lightweight projectile (on average 0.2g) down a smooth barrel at a relatively low velocity. This means that BBs, when fired, can be inherently unstable and can be blown around in flight by air movement. Yet they are far more accurate and consistent than paintball guns. A standard electric gun can easily hit a 30cm target a 20 metres consistently and a man sized-target at 30m. Pistols in contrast can easily achieve a 25mm grouping at 10metres, achieving less accuracy at longer ranges.

It is very important that you only use high grade BBs in you Airsoft Gun. Unfortunately there are many brands of BB out there that may claim to be high grade but when used will cause damage to your Hop Unit and Gear Box. If you use any other type of BB other than the following brands in your Airsoft gun you will be doing so at your own risk and will also void your warranty.

Recommended BB Brands:
Tokyo Marui

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Airsoft guns, unless specifically stated, do not come with batteries. You will need to purchase batteries and chargers separately.

If stated, batteries which are included with airsoft guns are low performance and must be treated as a "freebie" rather than a serious use item. It is strongly recommended that you purchase a separate charger and battery for these guns.

Please also note that free batteries and chargers that may accompany an Airsoft gun are not covered by warranty.

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Wolf Armouries carefully selects the Airsoft products stocked, but should an issue arrise, you can refer the warranty page for more information.

Regrettably, we are unable to offer warranty on international orders, please keep this in mind before ordering.

Click here for more information

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HOP, or Higher-Operating Power, potentially improves the range of airsoft replicas by 50% by a BB a back-spin, modifying their trajectory to give them more range. An adjustable HOP-unit allows the user to adjust the amount of backspin.

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Safety equipment is not a luxury in airsoft; it is compulsory. Eye protection must be warn at all times when using airsoft replicas; even when target shooting in the back garden. BBs can rebound back and potentially cause serious eye damage therefore impact rated eye protection such as goggles is the minimum. You can find a rough guide of protective equipment here:

Click here for more information

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Yes, all the listed prices include UK VAT or Value added Tax of 20%. Everyone in the European Union (EU) must pay this Tax only, and are not liable for any other form of tax or import duty. Persons outside the EU don't have to pay this tax and so the price is reduced by that amount. They may be liable for any tax or import duties when the products enter their countries.

Countries and Territories that are in the EU include:
Austria, Belgium, Bulgaria, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.

VAT exempt territories:
not included in Denmark:
Faroe Islands
not included in Finland:
not included in France:
overseas departments, such as Réunion and Guadeloupe
not included in Germany:
Büsingen am Hochrhein
not included in Italy: some parts bordering to Switzerland
Campione d'Italia
not included in Netherlands:
Netherlands Antilles
not included in Spain:
Canary Islands
not included in United Kingdom:
Channel Islands
British overseas territories

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The following is a list of acceptable payment methods:
Credit/Debit Cards - Visa, Mastercard, Switch, Solo, Maestro, Visa Electron. Please not we DO NOT accept American Express
For international (non-uk) credit/debit cards we have to run a card test if it is your first time shopping with us using this method of payment. This is for our and our customers piece of mind in protecting against fraud. A small amount will be charged to your card. You will then need to confirm this amount and the exchange rate provided by your issuer. Once we have received this confirmation the 'card test' will be deducted from the order total and the order will be processed.

PLEASE NOTE: First time orders can only be dispatched to the address the purchasing card is registered to. This is part of our anti-fraud scheme and is non-negotiable. Subsequent purchases made after the initial one can then be diverted to a nominated alternative address.

Bank Transfer - If you wish to pay by bank transfer please state so in the comments box online.

PayPal - Paypal is accepted for international orders only. Due to PayPal's selling policy, we may not be able to accept a Paypal payment depending on the contents of your order. For all PayPal payments there is a 4% fee charge. Other charges may be incurred depending on your location.

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If any item is out of stock and you would like to order it, you can get a 10% pre order discount.

To qualify for this you must pay for the items in full, less the 10% discount before the item is ordered by us from our suppliers.

Orders take up to 3 weeks from time of order from our suppliers to arrive in our shop, so as a general rule your payment must be made at least 3 weeks before the item comes back into stock. Please note, however, that orders can take longer than 3 weeks to arrive. If an item you have ordered and paid for takes longer than a month to come back into stock, you are entitled to a full refund unless you have been told at time of ordering that it will take longer than 1 month to arrive.

Please note that the pre order discount does not apply to any sale or special offer items. Also please note that very rarely due to conditions beyond our control (such as exchange rates) prices may change slightly when the new order come in however this is, usually, never more than 10%.

To save us time in having to call you back please when ordering out of stock items can you put a note in the comments box which you will get when making payment saying that you either:
1) Would like to pre order the out of stock items to be sent separately from the currently in stock items. (this will involve an extra shipping cost)
2) Would like to pre order the out of stock items to be sent with the in stock items when everything is in stock.

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Wolf Armouries UK offers a 14 working day returns policy for phone and internet orders, as we understand that sometimes ordering over the phone or internet can be quite difficult. (Which is why ... if you have the opportunity, please feel free to pop down into our shop and check out our fantastic range of Airsoft products first hand).

According to 'The consumer protection (distance selling) regulations 2000' set by the DTI all internet and phone orders are entitled to a 14 working day returns policy upon the receipt of your goods.

In order for this to be in effect, the customer must contact us within this 14 day period and state the issue.
Due to the nature of Airsoft products (perishable), all goods to be returned under this policy have to be in an unused, and brand new condition and in original packaging with no exceptions.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your confirmation email, Wolf Armouries shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question. Please contact us by email or phone.

Please notify us of the problem in writing as soon as possible, if notice is not given within 21 days Wolf Armouries will no longer be liable to make good on the order.

We do not and cannot in anyway cover the postage costs of you returning the product to us or refund you the initial postage cost/s.

Exceptions to the right of return

-Airsoft products (perishable) that have been used or tested in anyway.

-Airsoft products agreed upon and made to customer's specification or clearly personalised. This includes painted guns to comply with VCRA regulations.

- CD, DVD, tapes with software, audio or video products if unsealed by customer.

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